IT Support

You run your business, We’ll run your IT. It works

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brochure IT support

At its simplest, IT Support means that something breaks and needs an IT expert to put it right…

But there’s a great deal of variation in the way in which IT experts offer their support. And because every customer is also different, it stands to reason that their IT needs will be too. There’s an almost infinite variety of scenarios.

Our IT Support goes much further than being there for you in the event that a fault happens…

We know the value of a proactive approach and offer monitoring and maintenance packages. These allow us to detect performance issues – and much more besides – and address them before they disrupt your processes. And like our support packages, we have various options to suit the demands of your systems. And here’s the good news: because we recognise the importance of system monitoring, our Standard Monitoring Package is included free of charge when you choose any of our four IT Support packages.

Unlimited remoted support for your IT issues
Customer service area – drop in your faulty equipment for assistance
Procurement services to help you source new hardware and software
On-site support for your IT issues
The configuration of new and existing personal computers
Regular scheduled on-site health check visits
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System monitoring and maintenance block
Urban IT infrastructure cloud services
Data Backup Services block
Cyber Security Solutions block
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IT Compliance block
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We can help you!

Every business needs to connect. Making connections is essential, and we are experts when it comes to IT and Connectivity –  As a Cyber Essentials Plus certified company you can trust us to provide a safe and credible service.

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